Pinger no communication

[patrickelectric (Patrick José Pereira)]

Hi Linus,

Check if the LED is blinking and if the 4 cables [red, black, white, green] are not broken with a multimeter. If everything appears to be right, I would recommend to flash the firmware following the instructions below:

Ping interrupted firmware update

Hi Wade, Can you explain how the application crashed ? Can you send us the log when this happened ? We never got a crash while flashing the sensor until now, any log could be important, you can read more about the interface logs and the folder structure here. Just to make sure, please reset ping-viewer settings with the header menu, you can read more about it here, and connect the device again to the computer to see if it’s working. To flash an damaged sensor, right now it’s only possible i…