jwalser
(Jacob)
April 19, 2019, 6:22pm
21
@denden , does your ROV have a green “CONNECTED” indication under the internet status on the network setup page? You must first connect the ROV to the internet.
When you have the internet connection, please check the system page and refresh to see the update availability.
denden
(DAISUKE IDE)
April 25, 2019, 11:47pm
22
Yes, of course there is a connection to the internet.
Stevenlb
(Steven LE BARS)
April 19, 2019, 11:27am
23
Hi,
I am on the v0.0.16, no udpate button for version 17, is it normal?
jwalser
(Jacob)
April 19, 2019, 1:49pm
24
Hi @Stevenlb , have you connected the ROV to the internet on the network page?
Stevenlb
(Steven LE BARS)
April 19, 2019, 2:03pm
25
Yes, I did the Ardusub software update but after that and reboot the companion version is still 0.0.16.
I will check again tomorrow.
etienne
(Etienne Demers)
April 20, 2019, 10:28pm
26
Hi Steven,
Did you refresh the browser page?
I made the same mistake wondering what was going on and ended up flashing it 3 times for no reason
Stevenlb
(Steven LE BARS)
April 24, 2019, 10:43am
27
Hi,
Yes I did. I tried several times, I am still stuck on PI V16…
I have got a problem with the underwater GPS as I do not get the depth reading from the ROV. Can it be linked to the fact that the PI did not update?
I have an inspection to do for a client ASAP, let me know please.
jwalser
(Jacob)
April 24, 2019, 3:11pm
28
Hi Steven, it is not clear what your problem is.
Can you please provide a screenshot of the network page in the companion web interface?
Please also include some screenshots of the system page.
Can it be linked to the fact that the PI did not update?
Yes:
To begin using the Water Linked system again and get through your ASAP situation, you may also revert to using our previous edition of QGC (3.2.4-r6) here: Release v3.2.4-BlueRobotics-Rev6 · bluerobotics/qgroundcontrol · GitHub
Stevenlb
(Steven LE BARS)
April 25, 2019, 5:16am
29
Hi Jacob,
Below are some pictures:
I already tried to go back to the previous QGC version, it did not work when I was on site.
etienne
(Etienne Demers)
April 26, 2019, 2:19pm
30
Hi Steven,
Try and connect the Raspberry Pi directly to your computer with a network cable to eliminate any communication issues when updating.
Cheers,
E.
MMMMK
(Hook)
April 29, 2019, 9:17am
31
I also can not flash companion frame through Internet,can you give me the link which I can download and flash to SD card
jwalser
(Jacob)
April 29, 2019, 5:00pm
32
@Stevenlb @MMMMK , please try the suggestions here about refreshing the page, and downloading a system log to help us debug and resolve the issue: Companion update button not appearing · Issue #251 · bluerobotics/companion · GitHub
Stevenlb
(Steven LE BARS)
April 30, 2019, 2:24pm
33
webui.log (789.8 KB)
Hi Jacob,
Thanks for your reply, above is the log from the last time I tried to update the companion. Let me know.
SHS
(Svein H.)
May 1, 2019, 9:04am
34
I have the same issue, have internet coms, but no options to update. My last version is 15.
Stevenlb
(Steven LE BARS)
May 6, 2019, 3:48am
35
Hi Jacob,
Let me know tomorrow if you have time to have a look and what to do in order to realize the update. I have a waterlinked inspection on thursday so I need to be ready!
jwalser
(Jacob)
May 15, 2019, 3:54pm
36
Hi @Stevenlb , I’ve found the problem in your log:
2019-04-24T12:49:38+0000 <log> index.js:776 () ping -c1 google.com : Error: Command failed: /bin/sh -c ping -c1 google.com
ping: unknown host google.com
Based on this entry in the log, I would expect the ‘internet status’ on the network page to indicate ‘disconnected’. Can you confirm this?
jwalser
(Jacob)
May 15, 2019, 3:56pm
37
@SHS Please provide a log as I instructed @Stevenlb .
Stevenlb
(Steven LE BARS)
May 15, 2019, 4:07pm
38
No I confirm I was connected to internet. I did the ardusub update. Anyway, I could do the companion update directly on the sd card.
Steven
SHS
(Svein H.)
May 15, 2019, 5:38pm
39
I solved this issue with downloading the software directly to the memory card and put it back again.
Now i have run i to another problem. When i run the pingwiever program the depth and heading stops in the OSD. Any idea what cause this issue?
I am offshore at the moment and not able to send Any logs from my system.
Svein H.
jwalser
(Jacob)
May 16, 2019, 4:36pm
40
@SHS , please create a new topic regarding your new issue.