Website Checkout Error

[Aran (billing@sntech.co.uk)]

Hi BR team!

I’m attempting to check out with a basket full of BR goodies, but I’m getting this error when I press ‘Submit’ on the Checkout page (the page where I enter my payment details):

“SyntaxError: Unexpected end of JSON input”

I’m using MacOS Ventura (13.5), and Vivaldi (Chrome) web browser.

If I use the Safari web browser, I get a different error mssage:

SyntaxError: JSON Parse error: Unexpected EOF

Might you have any suggestions for me please?

[EliotBR (Eliot)]

Hi @Aran, welcome to the forum

There is apparently an issue with our checkout system that we’re working to resolve - sorry for the inconvenience!

If you contact our sales email (sales@bluerobotics.com) someone from our sales team should be able to help.

[Aran (billing@sntech.co.uk)]

Thanks Eliot! I’ve gone with a local distributor in the EU this time, but thanks for your response. Hope you can fix it!