Warning: MYGCS: 255, heartbeat lost - Critical: Lost Manual Control

[UBICA]

Dear All,
Sometimes we lose control of the ROV and the following error messages appear: ‘Warning: MYGCS: 255, heartbeat lost - Critical: Lost Manual Control’.
Please find attached an image of the error messages.
Does anyone have any idea of the cause?

[Boko (Bo Koppel)]

Hi!
First thing I would check is network bandwith from ROV to surface computer.

Lost Heartbeat on System

Hi @Stevenlb, On top of @Boko and @Charles’ suggestions, some of our troubleshooting steps may be helpful. If this is still an ongoing issue though it’s likely worth contacting our support email (support@bluerobotics.com) to explain the issue and what’s been tried so far.

[UBICA]

Hi @Boko,

we contacted the support and they suggested us the following setting that seems to work:
“changing the parameter FS_PILOT_TIMEOUT to 5 in QGC” (see attached screenshot)