Server Status Error (stream from main USB camera)

unnamed

Hello. I have a student receiving this error for the main USB camera (standard one found in the electronics tube). We are running the newest stable versions of Cockpit and BlueOS (1.4 stable).

Any suggestions I can share with him?

He’s using an I7 laptop and we’re using a USB C ethernet adapter.
Thanks for any help.

Hi @pgraven -
It looks like the USB camera might not be setup. Can you check the video streams page in BlueOS and make sure that /dev/video2 is setup? It can be RTSP or UDP (I prefer the former.)

If it doesn’t appear, you may want to make sure your camera isn’t affected by Technical Bulletin 12, and reach out to support if it is!

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Thanks for the information. In sharing with the student, he’s referencing that “the camera go in and out of running”

Please review the technical bulletin - that behavior is mentioned and likely the root cause! Check your camera mount, and the date the system was obtained from Blue Robotics.