Hi Eliot, thanks for the reply.
I am pleased to report that I have since tried everything and successfully resolved the problem.
Cause No. 1: The DVL was installed in the opposite direction by 180°.
I had thought that “Orientation”- ‘Forward’ was valid, but it was under development.
This caused a lack of distance and no wake in our small pool.
After re-setting to the correct orientation, the wake was displayed.
Cause 2: When using the map tool in [Set Origin], the [Longitude] is in minus, but it does not work effectively in Japan.
The BROV2 vehicle icon was successfully displayed in Tokyo when the latitude and longitude were picked up from googlemap etc. and entered directly.
Minus [Longitude] notation and the map tool were valid in the vicinity of your company.
No matter how many times I told BROV2 about the ”set new origin” order,
I found BROV2 sitting in your outdoor pool in the US, and when I ordered it in your neighborhood to try it out,
it was successful, so I understood, oh, I see.
By the way, to ensure that the result of “set new origin” is reflected, the battery must be removed and inserted each time.
Is there a smarter way to reflect this?
*I have also tried restarting from the companion software, but it is unstable, sometimes succeeding, sometimes not…