Navigator Connection Powering/Connection Issues

Hi all,

I am using the navigator board system and I have a power/connection issue. I am using an 5.25 V Dc power supply for the board and have it connected to the main and auxiliary power ports. The only issue is I cannot seem to get it connected to my ground control and other blue ros control softwares on my computer. I get the status and power lights but cannot seem to get connection.