Recently our Newton gripper suddenly stopped working. We followed all the troubleshooting suggestions (trying with an Arduino to generate the PWM signal, measure the signal from the PIxhawk with an oscilloscope, etc). We conclude that the problem was with the gripper. We did not want to open it because of the guarantee. We sent it back to the distributor (Nido Robotics Spain) and they sent us a new one. This new one works fine so far.
They advice us that the servo_min_momentary and servo_max_momentary commands should be assigned to the SHIFT function of the Xbox controller bumpers and not to the bumpers function directly (as stated in the documentation provided by Bluerobotics) and they said that failing to do this may result in a unexpected behavior that can cause a malfunction in the gripper and that this was likely the problem with the gripper we sent back. How true is this?
I am asking because we don’t want to break another gripper, but we would prefer to use the Xbox controller bumpers directly to command the gripper rather than the bumpers+shift.
Thanks in advance!