I’m setting up a new BR2 (delivered mid-december) on a new toughbook (delivered early January), and am having issues recording videos. The program runs just fine otherwise, I have full control of the vehicle and a good video stream, but once I press the red button to start recording the video immediately freezes and the program stops responding. If I force-quit and restart the program it behaves fine, reconnects to the vehicle fine, and I can keep flying as if nothing happened, but every time I press record the program tanks again.
QGC is version 3.5.6
ArduSub companion is version 0.0.178
Pixhawk is 3.5.4
Upload/download test: 81 Mbps/71 Mbps
The laptop in question is a toughbook, Intel i5-8365U 1.6GHz, 8GB RAM running windows 10 pro 18362.267. I’m trying to record directly onto the hard drive, but will also eventually record directly onto microSD cards if possible.
I can’t see any major change in processor activity when I activate recording, it stays around 30-40%.
I’ve tried it on battery and power supply since that came up in one of the troubleshooting guides, same result on both.
I believe the issue is limited to the one laptop because I can fly, stream, and record normally using a Mac that I’ve also installed QGC (same version) on. Videos recorded on the Mac play back normally in VLC. The Mac is running Mojave 10.14.6 on an i5 2.4GHz, 8GB RAM.
Possibly unrelated, or possibly related: I haven’t had much success getting the companion computer to talk to a wifi network (because all the available wifi networks at work have very particular login sequences, so I probably need to bring the whole package home to do that).
Is this something anyone has experienced? Can anyone see the one simple thing that I’ve missed (it feels like this is a ‘one dumb thing’ problem so far, since it works on the other laptop).