Ping360 shows no readings

Hi everyone. I recently got the Ping360 and have connected it using the USB configuration. I have installed the latest version of Ping Viewer and the ArduSub Companion is up to date. The device has been detected by the device manager successfully. Then I headed to the device to view the readings but I found no readings. The stepper motor was spinning as it should. Take a look at what I saw in the Ping Viewer.

Hi @majid, welcome to the forum :slight_smile:

Those readings look normal to me. Note that

I thought that was also stated on the product page, but I couldn’t find it there, so I’ll see if I can add it to make it easier for others to find :slight_smile:

Thank you @EliotBR, I dipped it in the water and it worked fine.

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