PING 360 “stalled state” how to reset while underwater

Hello,
Using BROV 2 using latest update.
The ping 360 sonar (running via USB serial-bridge to UDP :9092) seems to get locked up if there is a temporary failure of the either net connection.

Is there a way to power cycle the USB port, rather than having to power cycle using the battery?

I’ve tried all the built in reboots, but nothing works.
I’m hoping to avoid a scenario, where the ROV is in the water and ping 360 fails/locke up, and have to recover the ROV to power cycle.

Thank you in advance!

Hi @oceanq -
You may want to use the latest version of PingViewer to update the Ping360 firmware - you will need to connect the unit directly to your computer via USB to accomplish this.

Can you elaborate further on the failure of your ethernet connection? Is the Fathom-X link light going out? Eliminating this fault seems the best path to normal operation.

Power cycling a USB port is only possible for some devices, and in the case of cameras tested by the Blue Robotics software team, made no difference in terms of resetting the device…