New BlueROV2, Ping Connection Issue

Yeah, as LEDs go that still falls within the realm of ones that are sold as “green”, but the TX one is a deeper and purer green which does complicate things a bit when discussing the colours. The power LED has no colour shifting ability, so if it’s lit up then it’s confirming that power is being detected.

Ok, so communication of the BLUART with the computer seems to be working.

That’s interesting. When I have mine plugged in it does some flashes between TX and RX, and if I unplug the sonar then just the TX LED flashes occasionally as Ping Viewer polls it to see if it’s a potential Ping device.

I’m not sure what would reasonably cause it to stay on, because the computer shouldn’t have a reason to continuously transmit anything. That LED is controlled by the chip on the BLUART, so it should only be turning on when it believes it’s receiving communication from the computer.

  • is the TX LED on even when Ping Viewer is closed?
    • if so, there may be something wrong with your BLUART, or some other program on your computer that’s trying to talk serial
  • is the RX LED on/flashing at all, or just TX?

Fair enough.

  • Can you try updating BlueOS to the latest beta release, and then connecting the Ping to serial port 3 on the Navigator (some more details here), bypassing the BLUART?
    • there’s a new Vehicle/Pings page (in recent BlueOS beta releases), where a listing for the sonar should appear if it’s detected
    • if that doesn’t work then there’s most likely something wrong with your sonar - please contact the support email