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Issue with Joystick Setup page on QGroundControl

I have the latest version of QGroundControl ( v4.0.5 ) installed on my Mac, Companion ( v0.0.26 ) installed on the Companion Computer (Raspberry Pi), and Ardusub ( v4.0.3 ) installed on my Pixhawk.
I’m sure because I checked

However, when I connect my Logitech F310 Gamepad to my laptop, with the BlueROV2 powered up, the Joystick Setup page on QGroundControl doesn’t become active. I checked my USB ports and all of them are working. I doubt the hardware inside my Logitech F310 Gamepad is the issue. The Joystick Setup page appeared when I plugged in a Sony PlayStation 4 controller. Any thoughts on what the problem could be?

Are you using windows? Can you check in the windows gamepad tool? These isntructions should get you there.

My mistake! I should have said that I’m utilizing a MacOSX.