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Battery charging error help

Hi, can anyone help with this battery charging error message on the charger

Ext. TEMP OVER BREAK DOWN

Hi @Ronnie,

Are you operating the charger in an elevated temperature, or are the fans/intakes blocked or not spinning?

-Adam

Hi Adam, ambient temperature is 16 degrees centigrade

The forward/smaller fan runs for around one second when the power is switched on, otherwise no the fans do not run

Thanks

Hi @Ronnie,

It sounds like your charger may be defective, please contact support@bluerobotics.com with the information you have relayed here as well as your order number.

-Adam