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Charger resetting right after beginning to charge


(Etienne Demers) #1

Hello,

I was wondering if anyone encounter a problem I am having.

Sometime, the charger resets moments after I start charging as if I had cycled the power off/on.

The battery itself doesn’t seem to be an issue as, when the charger doesn’t “glitch” I can charge it just fine.

Seems to be a cold solder joint problem but I wanted some feedback before I start taking it apart.

Cheers,
E.


(Adam) #2

Hi @etienne,

It sounds like you may have a defective charger, sorry about that! PLease email us at support@bluerobotics.com and we’ll take care of it. Are there any error messages that accompany the issue, or does it just appear to hard reboot with no other indications?

-Adam