USB Camera Unexpected Failure

Blue Robotics Products Cameras
6

Hi @fhmrocha

Although you’ve tested it on your computer, we are not sure whether this is a hardware issue or something within the software system. To investigate it I’d need your help to get some specific data from your ROV, and I’d also ask you to try BlueOS 1.1, released just this week.

The data I need is:

  1. Your BlueOS version. You can copy the text at the bottom of the left menu.

  2. Your system logs. You can reach the download button after clicking on the gear icon in the left menu.

  3. The kernel messages from our System Informations page as a file here? The video below shows the steps to copy it:

how_to_get_kernel_messages_from_blueos

I hope I can better help you after reading those logs,

Thanks

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