Hello!!!
I need to buy the hermetic closures but I am waiting to see the new models, could I know when they will be launched on the market?
Thanks!!
Hello!!!
I need to buy the hermetic closures but I am waiting to see the new models, could I know when they will be launched on the market?
Thanks!!
Hi @jua123,
I donât think we have an official release date set yet. Your best bet would be asking sales@bluerobotics.com, but they may not be able to give you a concrete date either.
If thereâs some specific information youâre after I can ask internally if Iâm allowed to share it here.
The length measurements of the enclosure tubes will be the default ones you mentioned:
Or can they be customized? If they cannot be customized, will you continue to sell the previous model that can be customized?
Thanks!!!
The locking enclosures are more robust and effective at preventing leaks than the current ânormal tube with end capsâ approach, and have improved depth ratings as a result. Due to the precision machining required for the locking enclosures to work, we will only be offering those set lengths (which have been chosen to meet the needs of most of our customers), and we wonât be able to continue offering custom-length tubes or the non-locking style of flanges.
As discussed in the original post,
Hope that helps clarify things
Sorry, I skipped some part of the answer to the original topic, now itâs clear to me, I just have to wait for the new system to come out, I hope soon.
Just one more question, the old tubes will disappear but the caps and O-Ring Flange will still be for sale, right?
Thank you.
The end caps are staying the same, but the o-ring flanges for the locking enclosures will be different (to support the locking mechanism, and properly fit into and seal the precision-machined tube ends).
Youâll notice that the existing 3" and 4" O-Ring Flange product pages specify that theyâre âEnd of Lifeâ.
@EliotBR What will happen to the existing O-Ring Flanges when they are retired? Will there be a period when they will still be available but you wonât be stocking more? Will customers who have bought the flanges in the past be notified once an end date has been set?
The reason I ask is that our current housing designs are built around the current o-ring flanges and switching over to the locking flanges wouldnât be ideal for us (we use different length housings that we cut ourselves). Ideally weâd be alerted to when the existing design will no longer be available so we can assess whether we should redesign, find a new supplier, or just try to buy up enough stock to get us through the foreseeable future.
As I understand it thatâs the current period, where theyâre marked as âEnd of Lifeâ. Iâve asked internally to be doubly sure, and will get back to you
Not that Iâm aware of. I donât believe weâve previously directly notified past customers that a product theyâve bought before is being revised, and doing that for every product revision would likely be more annoying than helpful (various products get changed/updated/introduced all the time).
My understanding is that we try to mark products with âRevision Coming Soonâ and/or âEnd of Lifeâ tags early enough that repeat customers for a product, or potential customers who are just about to buy it, have enough notice that questions can be asked as necessary.
That said, thereâs clearly some value for you, as a repeat customer of a product youâve designed around, in knowing about changes to it. Iâve asked internally whether we could provide some way to opt in/subscribe to notifications whenever a given product gets a new tag or has a new revision added to its revision history. Weâll have to see where that goes
I would recommend that assessment be made sooner rather than later. We canât give an exact date when the current housings will stop being sold because itâs difficult to know how long stock will last once theyâre no longer being manufactured, particularly if any unusually large orders come through (e.g. from people buying up stock).
Iâm happy to try to provide answers to any questions you have that would help with that assessment, on both the incoming and outgoing enclosures
Following up on this, this and my general reasoning through the rest of the comment has been confirmed.
To improve clarity going forwards weâre planning to make a guide on understanding our product pages, which will include a section on what the badges mean in a formalised sense
Looking to buy a 4" enclosure for a project. How soon will the new locking series be available?
Thanks!
Hi @mantis-shrimp, welcome to the forum
Looking to buy a 4" enclosure for a project. How soon will the new locking series be available?
We donât have a set release date yet, but we expect the new enclosures to be available in May.
Just to close out this thread: