Hi @SaferHarbors,
Sorry to hear you’ve had issues with a thruster.
Do you know if threadlocker was used when mounting it? There’s a warning on the T200 product page that
From your photo, the brittle fracture of the thruster shroud around the screws does match the kind of failure we’d expect from an incompatible threadlocker being applied.
If that was the case, is there a more obvious/visible place where that warning could/should be?
If it wasn’t the case, please contact support@bluerobotics.com, and let them know your order number and any relevant context. If the issue was from some kind of manufacturing flaw or something with the thruster then we should be able to provide a replacement or refund as appropriate.