Second hand sales

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1

Hello,
Would it be possible to add a section of the forum dedicated to second hand sales?
Regards
Eloi

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2

I like this idea.

3

This should be beneficial for all of us.

4

Hi Eloi and others,

We have thought hard about this in the past and for now we’ve made the decision to not have a classifieds section. We’ve had a few ads posted on the forums before and they caused some confusion. We started getting direct emails about the postings and it’s led to issues with handling warranties.

We are thinking about ways to make it easier for our users and distributors to share their related products and solutions, but we want to handle that in a thoughtful way and it will take some time.

-Rusty

2 Likes
5

Hi Rusty,

Thanks for your reply.

Since a few posts regarding 2nd hand sales are seen elsewhere in the forum I understood that they were not forbidden and therefore it would makes sense to put them all in one place.

I guess having a dedicated section would indeed increase the number of posts and would then require detailed rules to be put in place to best organise this.

Thanks for looking into this

6

A minor update on this:

While this forum isn’t really intended as a marketplace, we recognise that second hand sale postings can support the community in providing long and sustainable operating lives for our vehicles and components.

We’re not currently intending to provide a dedicated category for second hand sales, but I’ve created a second-hand-sale tag, and would recommend such posts include at least the following information, to encourage positive interactions and experiences for everyone involved:

  • one or more photos of the item(s) being sold
  • whether it has been assembled and/or the usage amount
  • the original purchase date (at least roughly)
  • a link to the relevant product page(s)
  • the country/region it is being sold from
  • the asking price

Once the sale is complete an update should be provided, with the checkbox selected to mark the post as “solved”. Ideally the buyer should also be privately sent the original order number and/or vendor information (e.g. if bought through a distributor), to improve their options for getting support if something goes wrong down the track.

New products should be posted about in the dedicated Third Party Products category, with some similar guidelines.

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