I have two Ping360 sonars (Sonar A and Sonar B). I am having problems connecting my BlueROV with Sonar A and I would like some advice on what should I test in order to help me find the problem.
I have followed all the steps in the Learn tab of the product and when I open PingViewer it cannot find the device (Sonar A), although the device is listed as a connected device in the system tab of the companion.
Sonar B works completely fine when I connect it to the same BlueROV, which makes me believe there is a hardware problem with Sonar A.
I haven’t open any of the sonars yet. Should I open Sonar A and try some troubleshooting or what should I do?