Fathom-X Tether Interface Connection Broken

Blue Robotics Software
1

Fathom-X Tether Interface Connection Broken. Fathom-X Tether Interface Rev 2 PCB micro USB “power” connecter just fell off and disconnected from board. This is/was a surface mount connection. No longer able to power tether interface. Wow. Please help.

Fathom-X Interface board (on the surface) broken after minimal use. Completely unsatisfactory.

The connection from my laptop computer no longer does anything. Hmmmm.

Please advise.

JV

2

Hi Jules,

Bummer! Please shoot us an email to support@bluerobotics.com and we’ll get this replaced right away.

-Rusty

3

Rusty, I need a new tether X card. Can you ship it next day mail? I will pay postage.

4

Please contact support@bluerobotics.com for a replacement.