I have a problem with ping 1d. Although all the wiring is done properly and the software is installed availably, the ping viewer image freezes after about 10 seconds.
When I try to reconnect, the connection cannot be established. But the flashing continues on USB to UART+RS485 converter.
When I make a direct serial connection on the PC to upgrade the hardware firmware from 3.24 to 3.27, no communication is possible. I look forward to your valuable comments and suggestions for the immediate solution of the problem.