I’m having problems connecting the Ping 360. The laptop and Ping Viewer recognises the UART com port. On Windows the Ping Enabled button is grayed out. On Linux I can toggle the Ping Enabled button but it doesn’t connect. Where can I find the new device manager in Ping Viewer?

Hi Eliot, Thanks! I’m all set now. I had exhausted all the potential issues for UDP sensor integration issues already. I was told there is a known hardware issue and was sent a tested kit two weeks ago. I switched out the board on the sonar first and all is working now.

I think it’s the wrong link on the Ping 360 Page that takes you here https://docs.bluerobotics.com/ping-viewer/#installing-and-running-the-application

The download links on the Ping360 product page should all point to t2.0.2, let us know if you find one that isn’t.

Ping Viewer links to the old version

ping-viewer v1.1.1 is stable and supports only the Ping Echosounder. The Ping Echosounder product page and other site-wide ping-viewer documentation points to this version. ping-viewer t2.0.2 is not stable and should only be used by Ping360 users at the moment. The Ping360 product page links to thi…

Hi @gcelec , Thanks for pointing this out. We fixed the download button on the Ping360 page so it points straight to the right version. [image] -Rusty

I am having issues connecting the Ping 360 to Ping Viewer. I am trying to run it over ethernet using the Blue Robotics ethernet switch since I have a DVL connected as well. When having ROV connected to topside interface, the Ping 360 will not appear on Ping Viewer. I am using version 2.3.4 We ran m…

Hi @Jnyberg , [image] Julien Nyberg: The Ping 360 connected with a direct connection from sonar to computer. From there we did direct connection tests through the ethernet switch as well as through the fathom-x. But it did not connect through the ethernet switch or through the fathom-x either. …

[image] Eliot: Has your Ping360 been configured for ethernet communication Yes we made sure to check that first as a sanity check and have it on ethernet. [image] Eliot: If it has already been configured for ethernet, what did you mean by “a direct connection from sonar to computer”? Wa…

[image] Julien Nyberg: Yes we made sure to check that first as a sanity check and have it on ethernet. Good to know :slight_smile: [image] Julien Nyberg: What I meant by that is we opened the Ping 360 and connected it directly to our computer from there using a RJ45 to JST-GH adapter boa…

[image] Eliot: Are the normal ROV connections (telemetry + video) working through the Ethernet Switch and Fathom-X? Yes they are we recieve telemetry and video. The rasp pi is connected through port 1 (through ethernet port) on ethernet switch with fathom-x connected to port 5 (through ethern…

Connecting Ping 360 to Ping Viewer

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