BlueESC not working

We bought a brand-new T100-thruster. We programmed the thruster with Arduino. We connected the power and the signal, then the power wire started heating and burning. Moreover, the thruster did not start.

The light on the BlueESC also didn’t light up. Does the ESC have a short-circuit problem?

How could we solve it?

Also, we might have inverted the power supply for 1-2 second, I was not sure about that.

Matt,

Yikes! That’s not good. There’s definitely something wrong there. Sounds like a short circuit. I’m sorry that happened.

The BlueESC is particularly susceptible to connecting the power supply in reverse so that may have caused that. Could you please send me an email at info@bluerobotics.com and we’ll see what we can do to get this resolved right away. We want to make sure you are happy with our products.

Best,

Rusty