I am having trouble updating the firmware of Ping1D Altimeter (since it is not displaying any data on Ping-viewer) but failed. The error message is as below with Ping-viewer (v2.4.2 for Linux) on my Ubuntu 22.
As you can see, now it is showing firmware 0.0 for this ping1D sonar, which is apparently wrong. I have not seen the same topic here in the forum. Anyone can help out?
I had a similar error before when I was trying update firmware on my windows laptop.
BTW, tried to open up the sonar according to the trouble shooting page, but I was not able to open the blue ring no matter how hard I turned counterclockwise.
It seems ping-viewer already recognizes the sonar device as the green button below? But on information page, it shows 0 device (image attached)
Sorry to hear you’re having issues with your device.
Your error messages are actually unrelated:
The Linux one is saying stm32flash is not available
This suggests that the underlying program (stm32flash) which performs the firmware flashing is not present/accessible on your system, so it can’t even attempt the update
as a workaround in the meantime, that error should be resolved if you install stm32flash on your system (e.g. using sudo apt install stm32flash)
EDIT:@raultrombin tried this, and it worked for him
The Windows one is successfully loading/running stm32flash, but is failing to connect to / initialise the chip on your Ping1D device
There is apparently an existing issue about this, although we seemingly haven’t yet had a chance to look into it
I’m unfortunately not sure of the cause of either issue, so I’ve raised this internally and will try to get some meaningful suggestions.
It may help to have a piece of fabric between your hand and the (blue) transducer ring, or put a wide rubber band around the transducer ring. It can require a firm grip, but shouldn’t be impossible to open.
