Hi Companion: 1.0.0 Beta4 Ardusub: 4.1.0 beta GQC: 4.1.4 I have been testing the new companion a bit. I have a few questions. We are using VPN, the ROV subnet is 172.70.1.xxx and the headquarter where we control the ROV from is in subnet 172.60.10.xxx. Everything is working fine if I control t…

Hi @almathisen , Thanks for reporting the issue and sending the log! We now have a new ping-viewer version with the fix. [image] Release v2.3.1 · bluerobotics/ping-viewer Corrections and features around v2.3.0 What's Changed Improve support for network connections #1026 Add debug infor…

[image] almathisen: I can see on the Ping 360 that it has something hardcoded that you need to be in same subnet. Does it work if you ignore the message and just try to click on the device like normal? Also, which Ping Viewer version are you on? v2.3.0 had some network-related changes which …

[image] EliotBR: Does it work if you ignore the message and just try to click on the device like normal? I think i tryed that, but it dont start. I cant confirm that tomorrow. [image] EliotBR: Also, which Ping Viewer version are you on? v2.3.0 had some network-related changes which may h…

Im going to test some more tomorrow :smiley:

Today I got the video stream an all that working, don`t know what the cause of the problem. Connect the ping360 to PingViewer are still a problem. Is the docker0 interface correct? pi@companion:~ $ ifconfig docker0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet 172.17.0.1 net…

Generally, one subnet cannot communicate with another subnet without having a router in between. An unmanaged network switch, for instance, cannot route packets between subnets. Whatever port is established as the uplink controls the subnet for the switch. The router, however, is designed to allow o…

[image] subsearovers: One thing to note is that you can check for connectivity using ping. If you can’t ping the ROV, then it’s unlikely that you’ll be able to connect to it. ping 172.70.1.xxx We are using ping daily to check if we have connection. We also uses cisco meraki cloud, so we can …

Yes, you can test any port that way. All TCP applications are just IP Socket apps that do a handshake and then pass data. You may not know the protocol, but if you get a connect, then you know the connectivity works. UDP is a little different because there is no handshake, but usually UDP apps conn…

Hi. We have installed the Ping360 on our new ROV. We hoped to use in our work, but it seems to be a network problem. First we thought the problem was in the new Companion 1.0.0 BETA but we have install back to the old version with same result. I also tried an earlier version of PingViewer but the s…

Hi @almathisen , sorry about the delay getting back to you on this. Would you be able to provide a GUI Log during which you open Ping Viewer and try to connect to the device? We’re not sure what exactly is going wrong that’s preventing the connection from working, and a log should at least help us f…

Hi @EliotBR , no problem :slight_smile: Yes, I found the last one, and the error. [14:08:48:083] ping.devicemanager[Debug]: Add connection configuration for: "None" "LinkConfiguration{Name: , Sensor: Ping360, LinkType: UDP, Arguments: (172.70.1.7:9092)}" [14:08:48:083] ping.devicemanager[Debug]: St…

Ping Viewer Connection Issues Across Sub-Nets

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