Hi @Ayla_Lunn -
Welcome to the forums!
That is definitely not how things should be connected!
You’ve connected the thermistor temperature sensor wires (blue) to the charge port - this may have damaged it but won’t affect function of the battery.
The image above is from the quickstart guide on the product page.
With it removed, the balance connector can go into the leftmost ports, oriented to fit, or better yet, use the included extension to provide a 4S balance connector sized port.
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