I’m not really sure what the multiplexer is defined as, but it communicates with the RPI via usb-c. It has 7 JST-connectors that allow you to easily plug up to 7 extra cameras into your ROV.
The cameras are plugged directly with JST, not JST-USB. I know that some adapters exist, but we don’t have any.
I’ll give it a shot tomorrow and let you know how it goes. Hopefully connecting the shield inside the enclosure will do the trick.
Now I don’t want to slander the guys, that’s why I originally didn’t mention the producer. They’ve made some properly good products! However, they’ve got a thing or two to learn from you guys. We’ve tried reaching out on their forums, and also via the same e-mail you just sent. Now I don’t know if they’re not taking us serious, or just think their time is more valuable other places, but their level of communication is nowhere NEAR yours. We really enjoy how much we can “rely” on a response from you guys. That does unfortunately not seem to be the case currently with DWE.
Their system simply seems to be missing a couple of pieces. For example: On their YouTube channel they´ve made a fairly good guide on the multiplexer, and the ExploreHD cam. They show how they apply a wetlink to the cable, how the cable is connected to the multiplexer, and how the multiplexer is connected to a RPI. However- The wetlink does not come with the camera, and the multiplexer does not come with essential standoffs/ nylon spacers nor screws to make it fit. You should also get an ever so special usb-a to usb-c cable with a 90* turn in the usb-c end. This cable should be quite short, as you don´t want to make a spool inside your enclosure. But how short? Have a guess. The cam-guide never shows a shield, in either end of the cable, nor what to do with it. Neither do the docs.
I can tell you right away that we had none of the parts mentioned above, and found out along the way as we were trying to install our first cam. Now of course it wasn´t impossible for us to get what we needed, but we had to buy some unnecessarily large packs.
My thoughts are; if they were to charge an extra 20 bucks for some screws, standoffs, this strange cable, a fitting wetlink and possibly even a JST-usb adapter, they would make good extra money and people would still buy their products! Probably even more! Even if you don´t add everything to every order, just make it an option when buying? At least let the buyer know what you also need to get, if you’re not able to supply them yourself. Felt like buying half a product.
I´ve mentioned quite a few of these things, and feel like the response is quite cold. Maybe they are listening, just not confirming it to us.
Truly hope they make the buyers experience a bit better, ´cause the products themselves are innovative and smart!