We just received our four T-100 Thrusters and one of the motors has a lighter shade of anodizing on the BlueESC and that motor blows a 15 AMP fuse at 12volts when simply connecting the power. Can you send us out another?
Hi Joe,
I responded to your email and we’ll get this taken care of right away.
Best,
Rusty
Now another one of the motors that we ordered is not working. It does not draw 15 amps like the last broken motor, but it blows a 5 amp fuse with no signal at 12 volts. It seems weird to us that 2 out of 5 motors that we have tried to use have gone bad. We need to exchange this motor for one that works.
Joe
Joe,
Bummer! I’ve responded to your email about this and we’ll get it taken care of immediately!
Best,
Rusty
Rusty,
Thank you for your assistance and your quick customer service. The replacement motors are working great!
Joe
We have a problem with another one of the original motors we received. Sent an email.
Joe,
Thanks - Already responded to the email.
-Rusty
I’m sorry, I haven’t received the email.
No worries - sent again. Let me know if you don’t get it.