# Video feed not working on laptop **URL:** \ **Category:** Blue Robotics Software\ **Created:** [July 3, 2020, 5:03pm UTC](https://discuss.bluerobotics.com/t/video-feed-not-working-on-laptop/7703 "2020-07-03T17:03:35Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Mac1](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@Mac1](https://discuss.bluerobotics.com/u/Mac1)\ **Post date:** [July 3, 2020, 5:03pm UTC](https://discuss.bluerobotics.com/t/video-feed-not-working-on-laptop/7703/1 "2020-07-03T17:03:35Z")
My lap top was running slow so i put it to computer shop and had to all wiped and reinstalled windows 10, then I reinstalled Qgroundcontrol (ardusub V3.5.4) and all the necessary actions, 192.168.2.1 firewalls etc Connection , all control , camera up/ down gain , lights etc working no problems set camera feed to UPD h.264, 5600, but only get …waiting for video feed The video stream is working on my spare computer as per normal so the issue is with my laptop not the ROV , should i install any video streaming app/program or any other ideas to assist me in my plight ? ---
**Author:** ![williangalvani](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@williangalvani](https://discuss.bluerobotics.com/u/williangalvani)\ **Post date:** [July 3, 2020, 6:24pm UTC](https://discuss.bluerobotics.com/t/video-feed-not-working-on-laptop/7703/2 "2020-07-03T18:24:11Z")
Hi @Mac1. What QGC version are you running? What IP address is your network interface set to? ---
**Author:** ![Mac1](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@Mac1](https://discuss.bluerobotics.com/u/Mac1)\ **Post date:** [July 3, 2020, 7:24pm UTC](https://discuss.bluerobotics.com/t/video-feed-not-working-on-laptop/7703/3 "2020-07-03T19:24:44Z")
hello willian I just downloaded from your website today , i thought V3.5.4 was the QGC version i download (if not where do i see/find what version it is ?) Is 192.168.2.1 not the correct IP address for the network interface Ethernet connection ? I followed all the download instruction , I had everything running before on the laptop but it was very slow so i asked my local computer tec to clean it all up and re install windows 10 software , so that i could start from scratch , on my spare laptop it downloaded directly with no issues thanks appreciate ---
**Author:** ![williangalvani](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@williangalvani](https://discuss.bluerobotics.com/u/williangalvani)\ **Post date:** [July 3, 2020, 7:32pm UTC](https://discuss.bluerobotics.com/t/video-feed-not-working-on-laptop/7703/4 "2020-07-03T19:32:11Z")
QGC is actually at 4.0.8 now, while ArduSub is 4.0.1. You can download latest QGC [here](https://docs.qgroundcontrol.com/en/getting_started/download_and_install.html). I have seems some cases of windows blocking QGC ports too. You can use the Windows 10 [Resource Monitor](https://www.ghacks.net/2017/12/28/a-detailed-windows-resource-monitor-guide/) in the network tab to check if windows is blocking listening ports for QGroundControl.exe (UDP port 5600) ---
**Author:** ![Mac1](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@Mac1](https://discuss.bluerobotics.com/u/Mac1)\ **Post date:** [July 3, 2020, 8:19pm UTC](https://discuss.bluerobotics.com/t/video-feed-not-working-on-laptop/7703/5 "2020-07-03T20:19:38Z")
Hello Willian deleted/uninstalled all old QGC downloads and drivers , then downloaded QGC as suggested , checked resource monitor and Qgroundcontrol exe showing,listening ports : PID = 1580, Address = IPv4 unspecific , Port = 14550, protocall UDP and firewall allowed . should i change port to 5600? if yes how do i go about doing that ? thanks appreciate ---
**Author:** ![williangalvani](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@williangalvani](https://discuss.bluerobotics.com/u/williangalvani)\ **Post date:** [July 3, 2020, 8:36pm UTC](https://discuss.bluerobotics.com/t/video-feed-not-working-on-laptop/7703/6 "2020-07-03T20:36:01Z")
Hi, Make sure that QGC is set up to receive video via UDP at port 5600 ![Screenshot from 2020-07-03 17-29-46](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/f/f8403ef20b3b77c463e07edab690b45286d9790c.png) And then check the resource monitor network tab. First filter for QGroundControl.exe (1), then go to the Listening ports section (2), and then find UDP port 5600 (3) ![resource-monitor-network-activity](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/9/9df90ca19dbe77b047b89b4308095f62cb2de391.png) ---
**Author:** ![Mac1](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@Mac1](https://discuss.bluerobotics.com/u/Mac1)\ **Post date:** [July 3, 2020, 9:12pm UTC](https://discuss.bluerobotics.com/t/video-feed-not-working-on-laptop/7703/7 "2020-07-03T21:12:01Z")
Hello Willian, camera was set as suggested, QGC in first filter was ticked but unable to find UDP port 5600, only port as mentioned already for QGC exe was UDP port 14550 (which was showing allowed ) maybe next week (monday) would you be able to do a remote access on my laptop and correct the settings for me ? i have spent the last 8 hrs and still unable to source the video feed, i will keep trying over the weekend and see if i have any success , but if not would the remote access be possible on monday ? thanks ---
**Author:** ![Mac1](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@Mac1](https://discuss.bluerobotics.com/u/Mac1)\ **Post date:** [July 4, 2020, 8:26am UTC](https://discuss.bluerobotics.com/t/video-feed-not-working-on-laptop/7703/8 "2020-07-04T08:26:13Z")
Hello Willian, I managed to finally get it working , uninstalled everything and re installed again and it cleared things and i was able to get video feed ok thanks for your assistance ---
**Author:** ![kklemens](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/kklemens/32/2247_2.png) [@kklemens](https://discuss.bluerobotics.com/u/kklemens)\ **Post date:** [July 4, 2020, 6:27pm UTC](https://discuss.bluerobotics.com/t/video-feed-not-working-on-laptop/7703/9 "2020-07-04T18:27:29Z")