# Software Updates **URL:** \ **Category:** Blue Robotics Software\ **Created:** [May 31, 2017, 9:51pm UTC](https://discuss.bluerobotics.com/t/software-updates/1128 "2017-05-31T21:51:38Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![305155973](https://avatars.discourse-cdn.com/v4/letter/3/35a633/32.png) [@305155973](https://discuss.bluerobotics.com/u/305155973)\ **Post date:** [July 18, 2017, 8:21am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/62 "2017-07-18T08:21:44Z")
![](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/9/97ccf05c2c6bae96f347badfcda99171f50f3704.PNG) ---
**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\ **Post date:** [July 18, 2017, 12:55pm UTC](https://discuss.bluerobotics.com/t/software-updates/1128/63 "2017-07-18T12:55:42Z")
Liping, QGroundControl installs 3 shortcuts, QGroundControl, QGroundControl (GPU Safe Mode), and QGroundControl (GPU Compatibility Mode). Please try each of these and let me know your results using each one. It also looks like you have downloaded QGC from the QGC website instead of the links on our website, and in the first post of this thread. I am hosting our own builds of QGC in order to keep it up to date with the changes we make. -Jacob ---
**Author:** ![305155973](https://avatars.discourse-cdn.com/v4/letter/3/35a633/32.png) [@305155973](https://discuss.bluerobotics.com/u/305155973)\ **Post date:** [July 27, 2017, 8:45am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/64 "2017-07-27T08:45:03Z")
Hi Jacob, I tried other laptops and the new version of QGC works. It only failed on one computer. Is there any computer system configuration you are aware of that would stop the video stream coming through? Already checked window firewall and QGC is permitted. ---
**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\ **Post date:** [July 27, 2017, 11:04am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/65 "2017-07-27T11:04:06Z")
@305155973, Did you try the GPU Safe and GPU Compatibility modes mentioned in my previous post? QGC is incompatible with a few pieces of graphics hardware, so one of these other modes needs to be used. ---
**Author:** ![305155973](https://avatars.discourse-cdn.com/v4/letter/3/35a633/32.png) [@305155973](https://discuss.bluerobotics.com/u/305155973)\ **Post date:** [July 27, 2017, 11:56am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/66 "2017-07-27T11:56:51Z")
The safe mode works! thank you so much, Jacob. However, the compatible mode does not work. Another issue, what does the image below mean? It showed up when I tried to arm the joystick. ![Pre-arm check failure](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/4/4b089bb79a4ac7aab76f6105f07d17b76353dd3c.PNG) ---
**Author:** ![305155973](https://avatars.discourse-cdn.com/v4/letter/3/35a633/32.png) [@305155973](https://discuss.bluerobotics.com/u/305155973)\ **Post date:** [July 27, 2017, 11:58am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/67 "2017-07-27T11:58:24Z")
Plus, this is the safety setup I use: ![safety setup](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/6/6e5fdc27586e5692bf4d08216c1f49cb1413ff60.PNG) ---
**Author:** ![305155973](https://avatars.discourse-cdn.com/v4/letter/3/35a633/32.png) [@305155973](https://discuss.bluerobotics.com/u/305155973)\ **Post date:** [August 22, 2017, 9:07am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/68 "2017-08-22T09:07:20Z")
Hi Jacob, do you have a list of graphics hardware which are incompatible with QGC? I am picking up new laptops and try to avoid those built with these incompatibles. thank you ---
**Author:** ![an-ron](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@an-ron](https://discuss.bluerobotics.com/u/an-ron)\ **Post date:** [August 22, 2017, 10:16am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/69 "2017-08-22T10:16:35Z")
I use this laptop to my Bluerov2: ASUS ROG GL753VE 17.3" Full HD matt (GeForce GTX1050Ti,Core i7-7700HQ,16GB RAM,256GB SSD,1 TB HDD,DVD±RW,Win 10 Home) Have no problem with QGC. ---
**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\ **Post date:** [August 22, 2017, 1:55pm UTC](https://discuss.bluerobotics.com/t/software-updates/1128/70 "2017-08-22T13:55:23Z")
@305155973 I’m sorry, I don’t have a definitive list. In these situations, QGC just needs to be forced to use a different graphics driver by choosing a different launch shortcut. I have never seen a case where a computer was totally incompatible with QGC. ---
**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\ **Post date:** [August 22, 2017, 2:08pm UTC](https://discuss.bluerobotics.com/t/software-updates/1128/71 "2017-08-22T14:08:41Z")
It is failing a gps position check because you have selected ‘All’ for the arming checks. You should only need RC, board voltage, and battery level. ---
**Author:** ![305155973](https://avatars.discourse-cdn.com/v4/letter/3/35a633/32.png) [@305155973](https://discuss.bluerobotics.com/u/305155973)\ **Post date:** [August 23, 2017, 3:29am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/72 "2017-08-23T03:29:54Z")
Thanks a lot, Jacob. ---
**Author:** ![Vincent](https://avatars.discourse-cdn.com/v4/letter/v/e9bcb4/32.png) [@Vincent](https://discuss.bluerobotics.com/u/Vincent)\ **Post date:** [August 30, 2017, 8:19am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/73 "2017-08-30T08:19:58Z")
Hey Jacob, I just finished building my new BlueROV 2. Tried to connect it to my PC, however I’m a little lost where to go from there. I booted up the latest QGroundControl, but the ROV doesn’t seem to connect. Is there a step that’s missing in the manual? Do I have to do these updates before being able to connect to the ROV? I’ve set up the ethernet like the manual stipulates. ---
**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\ **Post date:** [August 30, 2017, 2:23pm UTC](https://discuss.bluerobotics.com/t/software-updates/1128/74 "2017-08-30T14:23:53Z")
Nothing is missing in the manual that I am aware of. I just added a note that anyone who purchased their ROV after June does not need to do these updates. What OS are you on? Did you set up you IP address on 192.168.2.1, and allow QGC access through your firewall? You may also need to allow incoming connections through the firewall. If you continue to have trouble, please download TeamViewer, and contact me at [support@bluerobotics.com](mailto:support@bluerobotics.com). Best - Jacob ---
**Author:** ![Vincent](https://avatars.discourse-cdn.com/v4/letter/v/e9bcb4/32.png) [@Vincent](https://discuss.bluerobotics.com/u/Vincent)\ **Post date:** [September 1, 2017, 7:28am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/75 "2017-09-01T07:28:01Z")
Hey Jacob, I sorted it out. Had to tick all the boxes for the firewall (only had the first one ticked). I had the high video delay issue, so I went back to the older version of the software, now I’ve got a motor issue (discussed in the appropriate subforum). ---
**Author:** ![canman172](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/canman172/32/1092_2.png) [@canman172](https://discuss.bluerobotics.com/u/canman172)\ **Post date:** [December 14, 2017, 5:18pm UTC](https://discuss.bluerobotics.com/t/software-updates/1128/76 "2017-12-14T17:18:44Z")
> [@canman172](#): > > 192.168.2.2:2770 Hello Jacob. Sorry to be a pain. Do you recall my system has a router conflict with the IP address for performing updates? Do you recall what IP address you used to access my system? Regards Todd ---
**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\ **Post date:** [December 14, 2017, 5:22pm UTC](https://discuss.bluerobotics.com/t/software-updates/1128/77 "2017-12-14T17:22:46Z")
Check the etherenet interface settings on your computer. I probably used 192.168.x.2, the x will be the same as your computer. ---
**Author:** ![canman172](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/canman172/32/1092_2.png) [@canman172](https://discuss.bluerobotics.com/u/canman172)\ **Post date:** [December 14, 2017, 5:28pm UTC](https://discuss.bluerobotics.com/t/software-updates/1128/78 "2017-12-14T17:28:10Z")
192.168.7.1 is listed in my details ---
**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\ **Post date:** [December 14, 2017, 5:48pm UTC](https://discuss.bluerobotics.com/t/software-updates/1128/79 "2017-12-14T17:48:12Z")
So try 192.168.7.2 in the browser. You will need to update the ‘host’ in the gstreamer sections to be 192.168.7.1 after the update. ---
**Author:** ![MMMMK](https://avatars.discourse-cdn.com/v4/letter/m/4da419/32.png) [@MMMMK](https://discuss.bluerobotics.com/u/MMMMK)\ **Post date:** [December 15, 2017, 6:46am UTC](https://discuss.bluerobotics.com/t/software-updates/1128/80 "2017-12-15T06:46:06Z")
hi,jacob I met a problem which I can not flash my pixhawk through the WEB ![Inked360截图20171215144106886_LI](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/3/35c0adba190525d1150a41c7e9c7b6372ea3d4c7.jpg) it shows Internet status is not connected but my wifi is connected what should I do? thank you ---
**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\ **Post date:** [December 15, 2017, 6:29pm UTC](https://discuss.bluerobotics.com/t/software-updates/1128/81 "2017-12-15T18:29:05Z")
You can try restarting your router. What model is your router? You can also do offline updates by uploading the update content from your computer to the ROV. [Here](http://firmware.us.ardupilot.org/Sub/stable/PX4/ArduSub-v2.px4) is the Pixhawk firmware. and [here](https://s3.amazonaws.com/downloads.bluerobotics.com/Pi/stable/ardusub-raspbian-sideload.zip) is the companion update file. [Previous page](https://discuss.bluerobotics.com/t/software-updates/1128.md?page=3) [Next page](https://discuss.bluerobotics.com/t/software-updates/1128.md?page=5)