# Qgroundcontrol not showing video

**URL:** <https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029>\
**Category:** Blue Robotics Software\
**Created:** [January 18, 2018, 10:26pm UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029 "2018-01-18T22:26:23Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![luisgamez](https://avatars.discourse-cdn.com/v4/letter/l/c89c15/32.png) [@luisgamez](https://discuss.bluerobotics.com/u/luisgamez)\
**Post date:** [January 18, 2018, 10:26pm UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029/1 "2018-01-18T22:26:23Z")

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Hello guys,

I need some help with my BR2, the Qgroundcontrol is not showing video at all instead of it is coming something red likely a map??

 ![Errror](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/0/0905120aaf7b931ea3465e0e36d455870fc88acf.jpg)

This is a samsung laptop with windows 10 with a very poor 4Gb RAM, also it is showing as can be seend that it cannot connect to the ROV but is actually connected and showing everything, and can be controlled by the Xbox controller.

What i mean is i can arm dissarm the ROV, lights on off, move thrusters, sensors showing, voltage all ok but video.

Any ideas?

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**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\
**Post date:** [January 18, 2018, 10:38pm UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029/2 "2018-01-18T22:38:11Z")

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QGC installs three application shortcuts:

QGroundControl  
QGroundControl (GPU Safe Mode)  
QGroundControl (GPU Compatibility Mode)

Try the other shortcuts.

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**Author:** ![luisgamez](https://avatars.discourse-cdn.com/v4/letter/l/c89c15/32.png) [@luisgamez](https://discuss.bluerobotics.com/u/luisgamez)\
**Post date:** [January 18, 2018, 11:41pm UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029/3 "2018-01-18T23:41:36Z")

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Hi @jwalser

Thank you after testing of safe mode everything appeared but with an enourmous lag, most likely the computer cannot handle the system.

Sorry to disturb you with noob questions but somehow clients manage to get something wrong 😁 lol.

Regards,  
LG

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**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\
**Post date:** [January 18, 2018, 11:57pm UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029/4 "2018-01-18T23:57:49Z")

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Did you try the normal launcher?

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<div class="post-metadata">

**Author:** ![luisgamez](https://avatars.discourse-cdn.com/v4/letter/l/c89c15/32.png) [@luisgamez](https://discuss.bluerobotics.com/u/luisgamez)\
**Post date:** [January 18, 2018, 11:59pm UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029/5 "2018-01-18T23:59:29Z")

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Yes I tried the GPU safe mode, GPU compatibility mode both working showing video but with about 6 seconds of lag.

Qgroundcontrol will not show video at all…

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**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\
**Post date:** [January 19, 2018, 12:16am UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029/6 "2018-01-19T00:16:34Z")

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Is this on Windows 10? What is the computer model? Please try [this](https://www.ardusub.com/troubleshooting/troubleshooting.html#poor-video-streaming-performance) out.

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**Author:** ![luisgamez](https://avatars.discourse-cdn.com/v4/letter/l/c89c15/32.png) [@luisgamez](https://discuss.bluerobotics.com/u/luisgamez)\
**Post date:** [January 19, 2018, 12:21am UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029/7 "2018-01-19T00:21:07Z")

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yes using windows 10, I dont really know the model but i can tell you is quite old… i will try this out and tell you the results.

Regards,  
LG

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**Author:** ![schoonerlabs](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/schoonerlabs/32/703_2.png) [@schoonerlabs](https://discuss.bluerobotics.com/u/schoonerlabs)\
**Post date:** [January 19, 2018, 12:28am UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029/8 "2018-01-19T00:28:11Z")

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Had similar issues. It seems to be the screen recorder. I run the QGC build without the recording and no lag.

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**Author:** ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)\
**Post date:** [January 19, 2018, 12:33am UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029/9 "2018-01-19T00:33:50Z")

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The issue that was resolved by removing screen recording should have cleared up with the most recent software. Do you still have issues with the latest versions?

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**Author:** ![schoonerlabs](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/schoonerlabs/32/703_2.png) [@schoonerlabs](https://discuss.bluerobotics.com/u/schoonerlabs)\
**Post date:** [January 19, 2018, 12:46am UTC](https://discuss.bluerobotics.com/t/qgroundcontrol-not-showing-video/2029/10 "2018-01-19T00:46:06Z")

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I’ve not tried the latest but will try and see if can get time.