# Lost video on qgroundcontrol in standard mode after latest windows update release

**URL:** <https://discuss.bluerobotics.com/t/lost-video-on-qgroundcontrol-in-standard-mode-after-latest-windows-update-release/6691>\
**Category:** QGroundControl\
**Created:** [January 16, 2020, 6:49pm UTC](https://discuss.bluerobotics.com/t/lost-video-on-qgroundcontrol-in-standard-mode-after-latest-windows-update-release/6691 "2020-01-16T18:49:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![EspReSso](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/espresso/32/5133_2.png) [@EspReSso](https://discuss.bluerobotics.com/u/EspReSso)\
**Post date:** [January 16, 2020, 6:49pm UTC](https://discuss.bluerobotics.com/t/lost-video-on-qgroundcontrol-in-standard-mode-after-latest-windows-update-release/6691/1 "2020-01-16T18:49:25Z")

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Suddenly lost video in QGC standard mode, but still there in safe. It has been working absolutely fine until booting it up today. Only noted changes since 2 days prior, are windows 10 pro had a security update, and the ROV tube was removed and reinstalled. Any thoughts?

ArduSub 3.5.4. Companion 0.0.18. QGC Multiple versions tried.

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**Author:** ![williangalvani](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@williangalvani](https://discuss.bluerobotics.com/u/williangalvani)\
**Post date:** [January 16, 2020, 7:27pm UTC](https://discuss.bluerobotics.com/t/lost-video-on-qgroundcontrol-in-standard-mode-after-latest-windows-update-release/6691/2 "2020-01-16T19:27:39Z")

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Hi,

Check our documentation, we some some [troubleshooting steps for lost video](https://www.ardusub.com/troubleshooting/troubleshooting.html#no-video). I would check the system page first to make sure the camera is detected.

Please let us know if you can’t solve this.

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**Author:** ![EspReSso](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/espresso/32/5133_2.png) [@EspReSso](https://discuss.bluerobotics.com/u/EspReSso)\
**Post date:** [January 16, 2020, 10:31pm UTC](https://discuss.bluerobotics.com/t/lost-video-on-qgroundcontrol-in-standard-mode-after-latest-windows-update-release/6691/3 "2020-01-16T22:31:33Z")

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So this is interesting. Yes i confirmed via troubleshooting that the video was detected, and it would display in safe mode. Booted the windows 10 system into safe mode, performed a restore from 2 days ago and all is working. But have the latest 4 windows operating system security updates on pause as I believe these are what broke QGC Video now that I can confirm the ROV is functioning correctly.

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**Author:** ![EspReSso](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/espresso/32/5133_2.png) [@EspReSso](https://discuss.bluerobotics.com/u/EspReSso)\
**Post date:** [January 17, 2020, 1:22am UTC](https://discuss.bluerobotics.com/t/lost-video-on-qgroundcontrol-in-standard-mode-after-latest-windows-update-release/6691/4 "2020-01-17T01:22:42Z")

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Reinstall of updates KB4532938, KB890830, KB4528760 & Atheros driver and everything is appears all back to normal after 9hrs of stressing with a demo tomorrow. Yay.