# Https://discuss.bluerobotics.com/t/ardusub-updating-firmware-through-browser-no-internet/5042

**URL:** <https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569>\
**Category:** Blue Robotics Software\
**Tags:** guide\
**Created:** [December 19, 2019, 6:00pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569 "2019-12-19T18:00:51Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![erik1](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@erik1](https://discuss.bluerobotics.com/u/erik1)\
**Post date:** [December 19, 2019, 6:00pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/1 "2019-12-19T18:00:51Z")

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Hi all,

The link on the top similar problem that i facing right now.  
I work on ROV to solve the similar problem.  
unfortunately i dont see solution from that discusion.  
is there any other sd card beside sd card that hide behind cam on ROV??  
I ve try many way but could able find solution.  
Main problem are i could not get wifi ssid on web browser always showing binary …before it was fine untill i lost connection and on qgcshow waiting vehicle connection.  
some one can help please

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**Author:** ![williangalvani](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@williangalvani](https://discuss.bluerobotics.com/u/williangalvani)\
**Post date:** [December 20, 2019, 1:05pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/2 "2019-12-20T13:05:39Z")

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Hi @erik1,

There is also a sd card inside the Pixhawk.  
Is your issue that the internet is not detected? Have you tried another wi-fi to test, like a phone hotspot?

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<div class="post-metadata">

**Author:** ![erik1](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@erik1](https://discuss.bluerobotics.com/u/erik1)\
**Post date:** [December 20, 2019, 3:41pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/3 "2019-12-20T15:41:17Z")

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i tried already by different hotspot but dont find the wifi always showing Binary file(standard input)matches inside the box ssid.  
I try update companion and pixhawk by browser and upload it seem always failed.  
Dont know what to do with…

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<div class="post-metadata">

**Author:** ![erik1](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@erik1](https://discuss.bluerobotics.com/u/erik1)\
**Post date:** [December 20, 2019, 5:30pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/4 "2019-12-20T17:30:15Z")

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Hi,  
Here are attached screenshot of my web browser

 ![20191220_173959_compress62](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/c/c463f4d562ec61443574db034adbf151f290b150.jpeg) ![20191220_174514_compress38](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/8/8826a7d6af2359c6cbe36afbd90a7dae9a760cba.jpeg) ![20191220_174521_compress87](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/6/6f73047efc6e84027ace4d21627d30801ba1b426.jpeg)  
on system tab i have companio computer status and nothing on active services and on detected devices  
video none  
audio none  
serial devices  
-PX4\_FMU\_v2.x(PixhawkAutopilot)  
and as we can see on wifi ssid showing Binary file …  
Someone having solution please …

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<div class="post-metadata">

**Author:** ![williangalvani](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@williangalvani](https://discuss.bluerobotics.com/u/williangalvani)\
**Post date:** [December 20, 2019, 5:50pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/5 "2019-12-20T17:50:40Z")

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That is very odd. Is this after flashing the 0.0.18 image to the sd card?  
IS you Raspberry Pi the 3 B version? We don’t currently support the 3B+

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<div class="post-metadata">

**Author:** ![erik1](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@erik1](https://discuss.bluerobotics.com/u/erik1)\
**Post date:** [December 20, 2019, 6:00pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/6 "2019-12-20T18:00:46Z")

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I dont know the version of my raspberry…but what to do…should i replace by another model of raspberry ???  
it was happened during my test seem i lost connection  
it is written waiting vehicle connection

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<div class="post-metadata">

**Author:** ![williangalvani](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@williangalvani](https://discuss.bluerobotics.com/u/williangalvani)\
**Post date:** [December 20, 2019, 8:20pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/7 "2019-12-20T20:20:50Z")

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> [@erik1](#):
>
> I dont know the version of my raspberry

It is written in the raspberry itself:

 ![raspberry-pi-3-model-b-1](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/1/1f9da119b5df7e0926d744611968d9534bea06b3.jpeg)  
If you bought it from Blue Robotics, it is the correct version.

Ok, I need help to understand what is going on. A few questions:

1. When did the problem start?
2. What were the circumstances?
3. When was your companion software updated/installed? Did you try re-flashing it?
4. What is your browser? The CSS seems to be behaving weirdly. Try chrome/firefox to make sure it is not something specific to your browser.
5. Have you tried anything else?

It seems that something could be wrong with your companion installation. The straight-forward solution would be taking the sd-card in it out and flashing a fresh copy of the [latest](https://www.ardusub.com/resources/downloads.html) companion image.

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<div class="post-metadata">

**Author:** ![erik1](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@erik1](https://discuss.bluerobotics.com/u/erik1)\
**Post date:** [December 21, 2019, 8:15am UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/8 "2019-12-21T08:15:00Z")

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Hi  
it was good I manage to get ssid wifi now it is connected but still not able tu opdate firmware.  
always fail when I do by we browser and also by usb.  
attached pict

 ![Capture firmware update](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/5/5c3934e4c7c3474f5cc628ea95cbd04f2b1b9dff.png)  
is there specific baudrate was mistake or someother thing

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<div class="post-metadata">

**Author:** ![erik1](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@erik1](https://discuss.bluerobotics.com/u/erik1)\
**Post date:** [December 21, 2019, 8:18am UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/9 "2019-12-21T08:18:42Z")

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Hi

Thanks for quick response

It is work I can connected to wifi but still I couldnt update firmware by web browser and usb connection as picture attached

Thanks and Best Regards,

erik ridwan Home : +62 264 8220376 Mobile: +62 8128161634

![](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/5/5b7bdea68dfa34c626a292b3bf8b8a15b83bd665.png "williangalvani")  
[Willian Galvani](https://discuss.bluerobotics.com/u/williangalvani)  
Blue Robotics Engineer

```
    December 20

```

> ![](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/8/867bdbb6140440b0021b35d0d3a5262a27b19a0e.png) erik1:  
> I dont know the version of my raspberry

It is written in the raspberry itself:

If you bought it from Blue Robotics, it is the correct version.  
Ok, I need help to understand what is going on. A few questions:

1. When did the problem start?
2. What were the circumstances?
3. When was your companion software updated/installed? Did you try re-flashing it?
4. What is your browser? The CSS seems to be behaving weirdly. Try chrome/firefox to make sure it is not something specific to your browser.
5. Have you tried anything else?  
It seems that something could be wrong with your companion installation. The straight-forward solution would be taking the sd-card in it out and flashing a fresh copy of the [latest](https://www.ardusub.com/resources/downloads.html) companion image.

 ![Capture firmware update.PNG](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/5/5c3934e4c7c3474f5cc628ea95cbd04f2b1b9dff.png)

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<div class="post-metadata">

**Author:** ![erik1](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@erik1](https://discuss.bluerobotics.com/u/erik1)\
**Post date:** [December 23, 2019, 1:03pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/10 "2019-12-23T13:03:47Z")

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Hi,  
Thanks for reply i really need to solve the problem.

Now I can connect to WiFi and internet connected. companion I can update to 0.018  
but when i connect usb i gor this message below

 ![image](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/7/75a29fb776c3b1a37b8d9e6c5f5bdd9345a819ce.png)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/9/9cb99b06d8ce2867abaffbcfb3ef473a9060347c.png)  
Can someones help to solve my problem please…

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<div class="post-metadata">

**Author:** ![patrickelectric](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/patrickelectric/32/2162_2.png) [@patrickelectric](https://discuss.bluerobotics.com/u/patrickelectric)\
**Post date:** [December 23, 2019, 1:15pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/11 "2019-12-23T13:15:19Z")

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Hi,

To update ArduSub firmware you need to click in **Stable** in **Download and Update**.

Try to follow our [Installation Setup](https://www.ardusub.com/getting-started/installation.html#ardusub) step by step.

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<div class="post-metadata">

**Author:** ![erik1](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@erik1](https://discuss.bluerobotics.com/u/erik1)\
**Post date:** [December 23, 2019, 1:20pm UTC](https://discuss.bluerobotics.com/t/https-discuss-bluerobotics-com-t-ardusub-updating-firmware-through-browser-no-internet-5042/6569/12 "2019-12-23T13:20:15Z")

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hi Patrick,  
Thanks for info but I did it click on it still not working in window look like boot loader problem see below

Downloading stable ArduSub firmware from [http://firmware.ardupilot.org/Sub/stable/PX4/ArduSub-v2.px4](http://firmware.ardupilot.org/Sub/stable/PX4/ArduSub-v2.px4)

Stopping mavproxy

Flashing Pixhawk…

Loaded firmware for 9,0, size: 830240 bytes, waiting for the bootloader…

attempting reboot on /dev/autopilot…

attempting reboot on /dev/autopilot…

attempting reboot on /dev/autopilot…

Timed out trying to catch bootloader!

Please try again.

Waiting to restart mavproxy…

Restarting mavproxy

Complete!
