# Facing some issue in Sonoptix Echo Multibeam Imaging Sonar **URL:** \ **Category:** Sonar and Acoustics\ **Created:** [August 6, 2024, 1:41pm UTC](https://discuss.bluerobotics.com/t/facing-some-issue-in-sonoptix-echo-multibeam-imaging-sonar/17648 "2024-08-06T13:41:42Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ramakanth](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@ramakanth](https://discuss.bluerobotics.com/u/ramakanth)\ **Post date:** [August 6, 2024, 1:41pm UTC](https://discuss.bluerobotics.com/t/facing-some-issue-in-sonoptix-echo-multibeam-imaging-sonar/17648/1 "2024-08-06T13:41:42Z")
Hi everyone, We recently bought a Sonoptix Echo Multibeam Imaging Sonar and been facing some issues lately. After interfacing the sonar with our ROV using blue trail connectors and conducting a few trials, it initially worked fine. However, after some use, we noticed that one half of the sensor output is now appearing as a black shade. Specifically, the output from the sonar is unclear on one half of the display. I have attached videos of the issue for your reference. If anyone has encountered a similar problem or have any suggestions, most welcome to help us out here. Thanks you for your support ---
**Author:** ![BlueLink\_JC](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/bluelink_jc/32/4129_2.png) [@BlueLink\_JC](https://discuss.bluerobotics.com/u/BlueLink_JC)\ **Post date:** [August 6, 2024, 8:34pm UTC](https://discuss.bluerobotics.com/t/facing-some-issue-in-sonoptix-echo-multibeam-imaging-sonar/17648/3 "2024-08-06T20:34:25Z")
Ramakant, We have sent you an email. Please reply as soon as possible. Thank you - Jeff ---
**Author:** ![EliotBR](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/eliotbr/32/6937_2.png) [@EliotBR](https://discuss.bluerobotics.com/u/EliotBR)\ **Post date:** [August 7, 2024, 7:26pm UTC](https://discuss.bluerobotics.com/t/facing-some-issue-in-sonoptix-echo-multibeam-imaging-sonar/17648/4 "2024-08-07T19:26:28Z")