# Companion update not working

**URL:** https://discuss.bluerobotics.com/t/companion-update-not-working/7315
**Category:** General Discussion
**Created:** [April 22, 2020, 2:39pm UTC](https://discuss.bluerobotics.com/t/companion-update-not-working/7315 "2020-04-22T14:39:55Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![k-deboer](https://avatars.discourse-cdn.com/v4/letter/k/e8c25b/32.png) [@k-deboer](https://discuss.bluerobotics.com/u/k-deboer)
#### Post date: [April 22, 2020, 2:39pm UTC](https://discuss.bluerobotics.com/t/companion-update-not-working/7315/1 "2020-04-22T14:39:55Z")

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Great job guys. Looking good.

I do have a question: As I was running the latest beta versions, the companion version at the moment is 0.0.19. When on the “System” page, it indicates no new version to update. I have downloaded the latest stable version 0.0.20 to my laptop (there was two, a .gz, and a .zip). What file format is the System page update looking for? The .gz file?

Thanks

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### Author: ![jwalser](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jwalser/32/2234_2.png) [@jwalser](https://discuss.bluerobotics.com/u/jwalser)
#### Post date: [April 22, 2020, 6:38pm UTC](https://discuss.bluerobotics.com/t/companion-update-not-working/7315/2 "2020-04-22T18:38:06Z")

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Hi @k-deboer, make sure you have an internet connection on the network page, and try refreshing the system page and waiting a minute for it to check for an available update so the button appears.

We have not prepared the file for the offline ‘upload update’ option you see in companion. You can download the latest image [here](https://s3.amazonaws.com/downloads.bluerobotics.com/Pi/0.0.20/0.0.20.img.zip), and you will need to re-image the sd card in the raspberry pi with [Etcher](https://www.balena.io/etcher/). I’m not sure where you found a .gz file.

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### Author: ![etienne](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/etienne/32/1942_2.png) [@etienne](https://discuss.bluerobotics.com/u/etienne)
#### Post date: [May 5, 2020, 7:16am UTC](https://discuss.bluerobotics.com/t/companion-update-not-working/7315/3 "2020-05-05T07:16:58Z")

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I have the same issue. I am stuck with Companion 0.18.

Internet connection is working because I have flashed Ardusub (which is no longer recognized)

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### Author: ![Boko](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/boko/32/7241_2.png) [@Boko](https://discuss.bluerobotics.com/u/Boko)
#### Post date: [May 5, 2020, 10:53am UTC](https://discuss.bluerobotics.com/t/companion-update-not-working/7315/4 "2020-05-05T10:53:46Z")

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I dont know if it helps You, but I had to use wired ethernet:  
[https://discuss.bluerobotics.com/t/software-updates-april-2020/7234/22](https://discuss.bluerobotics.com/t/software-updates-april-2020/7234/22)  
Bo

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### Author: ![etienne](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/etienne/32/1942_2.png) [@etienne](https://discuss.bluerobotics.com/u/etienne)
#### Post date: [May 5, 2020, 11:08am UTC](https://discuss.bluerobotics.com/t/companion-update-not-working/7315/5 "2020-05-05T11:08:52Z")

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Yeah I tried that.

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### Author: ![williangalvani](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@williangalvani](https://discuss.bluerobotics.com/u/williangalvani)
#### Post date: [May 5, 2020, 4:34pm UTC](https://discuss.bluerobotics.com/t/companion-update-not-working/7315/6 "2020-05-05T16:34:11Z")

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Hi @etienne,

Try [resetting the mavproxy settings](http://www.ardusub.com/troubleshooting/troubleshooting.html#reset-mavproxy-options) to recover access to the autopilot.

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### Author: ![etienne](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/etienne/32/1942_2.png) [@etienne](https://discuss.bluerobotics.com/u/etienne)
#### Post date: [May 6, 2020, 2:30am UTC](https://discuss.bluerobotics.com/t/companion-update-not-working/7315/7 "2020-05-06T02:30:30Z")

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> [@jwalser](#):
>
> We have not prepared the file for the offline ‘upload update’ option

How long before you prepare this file? It seems a lot of people will experience this issue.

> [@williangalvani](#):
>
> Try [resetting the mavproxy settings](http://www.ardusub.com/troubleshooting/troubleshooting.html#reset-mavproxy-options) to recover access to the autopilot.

No change

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### Author: ![JeanBenoit](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jeanbenoit/32/4689_2.png) [@JeanBenoit](https://discuss.bluerobotics.com/u/JeanBenoit)
#### Post date: [May 9, 2020, 10:14am UTC](https://discuss.bluerobotics.com/t/companion-update-not-working/7315/8 "2020-05-09T10:14:39Z")

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Hi  
When on the “System” page, it indicates no new version to update compagnon.  
I have Wifi connection  
I’ve been waiting since you announced the updates but still the same problem …

 ![Miseàjourcompagnon](https://us1.discourse-cdn.com/flex019/uploads/bluerobotics/original/2X/1/1e56c4655a4e8ba425a3e1ed64f855b931e048cc.png)

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### Author: ![JeanBenoit](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.bluerobotics.com/jeanbenoit/32/4689_2.png) [@JeanBenoit](https://discuss.bluerobotics.com/u/JeanBenoit)
#### Post date: [May 10, 2020, 2:58pm UTC](https://discuss.bluerobotics.com/t/companion-update-not-working/7315/9 "2020-05-10T14:58:22Z")

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OK, i flash sd card, and now update compagnon is here !!
