BlueROV2 connection failure after boot-up

Blue Robotics Vehicles BlueROV2
1

Hi,

we have a repeating problem with BlueROV2 connection. It works good when it is powered up the first time in a day, but subsequent start-ups rarely work. We get all the beeps, but LEDs on Ports 1 and 5 on added ethernet switch do not turn on after the first boot-up. We have a stable green light on 5V_OK LED indicator. We are using Pi 4. The reason we added the ethernet switch was to integrate a Nucleus DVL, and it worked great for a while.

I found this post: Ethernet switch no activity - #12 by EliotBR and we checked our Ethernet switch, it is the same batch as those affected. We have another switch, but is from the same batch as well.

2

Hi @gusnobima ,

Please submit a support ticket through the website’s help center with your order number and share clear, close-up pictures of the front and back of the board so we can further assist.