Hi Dave, it sounds like there is some misunderstanding in the setup procedure. If the feedback of the slider indicators in the joystick page is not as expected, recalibrate the joystick and move the sticks according to the diagram in the upper right corner.
If the feedback of the slider indicators in the joystick page is correct, but the motors are spinning in the wrong direction, you likely missed the ‘configure motor directions’ step in the software setup. The directions that the motors spin depends on what order the three wires are physically connected, so an important step is to reverse individual motors as necessary in software.
If you are continuing to have trouble with this, please install TeamViewer and email firstname.lastname@example.org so we may get in contact directly.