I have previously sent a thruster with blueesc for repair on 27 march. However, I received no reply to any of my emails regarding the status of the thruster.
Sounds like an email delivery issue. I, and many others, have had outstanding after-sales customer service from Blue Robotics. I’m sure they’ll be in touch here.
Yeap, I don’t deny their after service or technical support is top-notch
@cteckkai - You’re right, looks like these messages got lost and unanswered. I apologize! I’ll sorted this out tomorrow morning back at the office and send you a response. Again, I apologize!
No worries, thanks for your reply ! hope to hear from you soon