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Low light USB camera cable too short


(Oystein Skarholm) #1

Hi
I find the USB cable supplied with the new camarea too short. It would be good if the cable was 200mm long. I have to cut and extend the cables for proper installation and avoid kink on the wires. .


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(Rusty) #2

Hi Oystein,

Thanks for the feedback. We have made the cable a little longer now and I think it works better. Feel free to email us at support@bluerobotics.com if you’d like to get a replacement cable with your next order.

-Rusty


(Oystein Skarholm) #3

All good Rusty, problem solved. Just a heads up really.


(Doug) #4

Totally agree. I have some pull on wires when tilting down tweeking the camera a bit. Very difficult to install getting to this point.


(Doug) #5

My reply was in response to cable being too short.


(Rusty) #6

Hi Doug,

We can send you a slightly longer cable if you need it. The first batch worked, but it was a little short. Shoot me an email if you’d like to do that.

-Rusty


(Doug) #7

Hi Rusty, Yes would like longer cable. Also, I see you have captive inserts now for the frame. Any chance I could get some as I already have two pulled as it is now.
Thanks,
Doug Trail


(Julian Hancock) #8

Rusty

I have been away for a while in a jungle funny enough. I ordered my new camera yesterday.

Did I get the longer lead?

Thanks

Julian


(Rusty) #9

Hi Julian,

Yes! They’ve been shipping with slightly longer leads for a while now.

-Rusty


(Julian Hancock) #10

Roger that, thanks Rusty.